Terms of Use

Last updated: 8 October 2026

These General Terms and Conditions of Use (“Terms”) govern the use of the mobile app “Player's Desk”, the associated services and the website players-desk.com (together the “Service”).

Contents

1. Scope and provider

The provider of the Service and your contractual partner is PlayersDesk UG (haftungsbeschränkt), Seilerblick 33, 58636 Iserlohn, Germany, represented by its managing directors Johannes Schmidt and Robin Sanz (“we”, “us”). Contact: info@players-desk.com. Further details can be found in the Imprint.

These Terms apply to all users of the Service (“you”). Deviating terms of the user do not apply. When you download the app from the Apple App Store, the terms of the store operator apply in addition; in the event of conflict, these Terms prevail in the relationship between you and us, unless the store terms contain mandatory provisions.

2. Description of the service

Player's Desk is a live tennis and fantasy manager app. You assemble a virtual team of real professional players of the ATP and Challenger Tour, trade on a virtual transfer market using virtual currency and collect points that are calculated from the real performances of those players in real matches. You can create private leagues with other users or join them, chat with your league in league chats and comment on activities. The app also shows live scores, draws and rankings.

  • No gambling, no real money. The in-game currency, market values, points and standings have no monetary value and cannot be paid out, transferred or exchanged for money or goods. No stakes are accepted and no winnings are paid. Player's Desk is not a betting or gambling product.
  • Third-party sports data. Scores, statistics, rankings and player data are obtained from external sports data providers. We strive for accuracy and timeliness but cannot rule out delays, gaps or errors in this data. No claims arise from incorrect sports data or points calculated from it.
  • Game rules. The rules of the fantasy game (in particular the points catalog, market mechanics, league modes, season progression and resets) are part of the Service and are explained in the app. We may further develop the game rules (see section 11).
  • Independence. Player's Desk is not affiliated with the ATP Tour, the ITF, tournament organisers or the players shown.

3. Registration, account and minimum age

A user account is required to play the fantasy game. You can register with an email address and password or with “Sign in with Apple”. By completing registration you accept these Terms.

  • You must be at least 13 years old. If you are a minor, you need the consent of your parent or legal guardian.
  • Your details must be truthful. Only one account per person is permitted; passing on or selling accounts is prohibited.
  • Keep your login details confidential and inform us immediately if you suspect misuse of your account. Actions taken through your account are attributed to you if you are responsible for the misuse.
  • Your display name and profile picture are visible to other members of your leagues. Do not choose names or images that infringe third-party rights or are misleading or offensive.
  • You can delete your account at any time in the app (Settings → Account). Deletion removes your profile, your league memberships and your game data; leagues you created are deleted.

4. Conclusion of contract, free account and paid access

Upon registration, a contract of use for the Service is concluded for an indefinite period. Creating and keeping an account is free of charge. Using the fantasy game in the app (in particular your team, leagues, the transfer market, live points and live scores) requires an active Player's Desk Pro subscription once the free trial has ended or, if you are not eligible for a trial, from the start (section 5). You may end the contract at any time by deleting your account; an active Pro subscription must be cancelled separately (section 5). Our right of termination is governed by section 12.

5. Player's Desk Pro (subscription)

Access to the fantasy game requires the paid subscription “Player's Desk Pro” (monthly or yearly term). Pro is not an optional add-on: without an active subscription or free trial you cannot use the game, even if you have an account. The scope of Pro and the applicable prices are shown to you in the app and in the App Store before purchase.

  • Purchase and billing through the store. The purchase is made as an in-app purchase through the Apple App Store. Payment is charged to your Apple ID account at confirmation of purchase or, if you start with a free trial, when the trial ends. Payment processing, invoicing and subscription management are handled by the store operator under its terms. We do not receive any payment details.
  • Free trial. New subscribers can try Pro free of charge for 14 days. The trial automatically converts into a paid subscription for the selected term unless you cancel it in the store at least 24 hours before it ends. A trial is available once per user; eligibility is determined by the store. Any unused portion of a free trial is forfeited when you purchase a subscription.
  • Term and renewal. The subscription renews automatically for the selected term (monthly or yearly) unless you cancel it in the subscription settings of your Apple ID account at least 24 hours before the end of the current period. Your Apple ID account is charged for the renewal within 24 hours prior to the end of the current period.
  • Cancellation. After purchase, you can manage your subscription and turn off auto-renewal at any time in your Apple ID account settings. Cancellation is made exclusively there, not by deleting the app or your account. After cancellation, Pro remains active until the end of the paid period.
  • Price changes are announced in advance through the store and only apply to the next renewal; depending on the store, your consent is required.
  • Refunds are governed by the rules of the store operator.

6. Right of withdrawal

Consumers generally have a statutory right of withdrawal of 14 days for contracts on digital content and digital services. Since purchases of Player's Desk Pro are processed through the Apple App Store, the exercise of the right of withdrawal or refund is governed by the terms and procedures of the store operator. Please note that the right of withdrawal expires if you have expressly agreed that performance begins before the withdrawal period ends and have confirmed your knowledge that you thereby lose your right of withdrawal.

7. Licence

For the duration of the contract we grant you a non-exclusive, non-transferable, non-sublicensable right to use the app on devices you own or control for private, non-commercial purposes. All rights in the app, its content, design, points catalog, illustrations and trademarks remain with us or our licensors. You may not copy, modify, decompile, reverse engineer, rent or lend the app or extract its content by automated means, unless expressly permitted by law.

8. User content, league chats and communication

You can post your own content in the Service, in particular messages in league chats, comments and reactions on league activities, display names, league names and profile and league images (“User Content”).

  • Visibility. League chats, comments and reactions are not public. They are visible to all members of the respective league, including members who join the league later. Anyone who leaves a league or is removed from it no longer has access to the chat. Messages remain available to the other members.
  • Access by us. League chats are not end-to-end encrypted. The content is stored on our systems and may be accessed by us to the extent necessary to handle reports and support requests, to check for violations of these Terms, to prevent abuse and fraud, to fix errors, or to comply with legal obligations and official orders. We do not systematically monitor chats without cause. Details on data processing can be found in the Privacy Policy.
  • Responsibility. You are responsible for your User Content. You ensure that you hold the necessary rights and that your content does not infringe third-party rights or applicable law.
  • Grant of rights. You grant us a non-exclusive, worldwide, royalty-free right to store, reproduce and make your User Content available to the members of your league within the Service. This right ends when the content or your account is deleted, unless statutory retention obligations apply.
  • Moderation. We have zero tolerance for objectionable content and abusive users. We may remove, block or hide User Content that violates these Terms or applicable law, or where there is a reasonable suspicion of such a violation, and we may suspend or exclude the users responsible. In public leagues, offensive terms in chats and comments are masked automatically, and usernames and league names containing such terms are not accepted. Where legally required, we will inform you of the measure and its reasons. You may contact us for a review.
  • Reporting and blocking. You can report content or other users directly in the app (press and hold a message or comment, or use the menu on a manager's profile) and block users so that you no longer see their content. You can also report content at any time by email to info@players-desk.com or via “Report a problem” in the app. We review reports within 24 hours.

9. Rules of conduct

When using the Service, you must not

  • distribute insulting, discriminatory, threatening, violence-glorifying, pornographic, extremist or otherwise unlawful content;
  • harass, bully, deceive or expose other users without their consent;
  • infringe third-party rights (in particular copyright, trademark and personality rights);
  • distribute advertising, spam, chain letters or links to malware;
  • impersonate another person or a member of the Player's Desk team;
  • technically disrupt the Service, circumvent security mechanisms, access interfaces by automated means or use bots, scripts or manipulation software.

10. Fair play

The fantasy game depends on fair competition within leagues. In particular, the following are prohibited: running multiple accounts, coordinated transfers between accounts to gain an unfair advantage, exploiting obvious app or data errors, and any manipulation of market values, bids or points. In the event of violations we may correct points, transfers and balances, remove accounts from leagues or suspend them in accordance with section 12.

11. Availability and further development

  • We strive for high availability but do not guarantee uninterrupted availability. Maintenance work, disruptions at sports data providers, hosting partners or store operators, and force majeure may lead to restrictions.
  • We develop the Service further on an ongoing basis. We may change the Service, the game concept, the points catalog, the market mechanics and the league modes where there is a valid reason, in particular for technical, legal or gameplay reasons, provided that the change is reasonable for you taking your interests into account and causes you no additional costs. Standings may be reset in the course of season changes or significant rule changes; we will inform you in the app.
  • If a change impairs your access to or use of Player's Desk Pro more than insignificantly, we will inform you clearly and in good time before it takes effect, on a durable medium (e.g. by email), of its characteristics and timing. In that case you may terminate the contract free of charge within 30 days of receiving this information (§ 327r BGB). Your statutory rights remain unaffected.
  • Using the app requires a compatible device, a current operating system version and an internet connection. You bear any connection costs.

12. Suspension and termination

We may terminate the contract of use with two weeks' notice. In the event of serious or repeated violations of these Terms, manipulation of the game, or a reasonable suspicion of unlawful use, we may temporarily suspend your account, restrict individual features or terminate the contract without notice. In doing so we consider the severity of the violation and your legitimate interests and, where legally permissible, inform you of the reasons. An ongoing Pro subscription is unaffected by a suspension for violations; refunds are governed by the rules of the store operator.

13. Liability

  • We are liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, under the German Product Liability Act and within the scope of any guarantee we have given.
  • In the event of a slightly negligent breach of essential contractual obligations (obligations whose fulfilment is essential for the proper performance of the contract and on whose fulfilment you may regularly rely), our liability is limited to the typical, foreseeable damage.
  • Otherwise, our liability for slight negligence is excluded.
  • We do not warrant the accuracy or timeliness of sports data obtained from third parties or the availability of the stores and push services.

14. Privacy

How we process personal data is explained in our Privacy Policy. It is not part of these Terms but informs you about processing under the GDPR.

15. Changes to these Terms

We may amend these Terms where this is necessary due to changes in the law or case law, new features, changed technical requirements or to close regulatory gaps, and where the change does not unreasonably disadvantage you. We will notify you of changes at least six weeks before they take effect, in the app or by email. If you do not object within this period and continue to use the Service, the amended Terms are deemed accepted; we will point this out separately in the notification. In the event of an objection, either party may terminate the contract. Changes that affect the core relationship between performance and consideration are only made with your express consent.

16. Additional terms for Apple devices

If you obtain the app through the Apple App Store, the following applies in addition: These Terms are concluded solely between you and us, not with Apple. Apple is not responsible for the app or its content. The licence is limited to use of the app on Apple-branded devices that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions. Apple has no obligation to provide maintenance or support services for the app. In the event of any failure of the app to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you; to the maximum extent permitted by law, Apple has no other warranty obligation. We, not Apple, are responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection claims, as well as claims that the app infringes third-party intellectual property rights. You represent that you are not located in a country subject to a U.S. Government embargo and are not listed on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Final provisions

  • The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer habitually resident in another country, mandatory consumer protection provisions of that country remain unaffected.
  • For consumers, the statutory place of jurisdiction applies. For merchants, legal entities under public law or special funds under public law, Iserlohn, Germany is the exclusive place of jurisdiction.
  • We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
  • Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected. The statutory provisions apply in place of the invalid provision.
  • The contract language is English.